
I am not a frequent fast food eater, and was never partial to KFC, but I do remember when the name of the franchises started shortening, dropping the letters that described the food they were actually selling. It puzzled me at the time, but then I started thinking about the connotations those descriptors put forth. I was even more puzzled when I noticed the letters coming back. Last month my local KFC was reincarnated as a Kentucky Fried Chicken. What is going on? Describe the branding process of a company like KFC and what they have to consider in terms of their customers. Why did they change? Why did they change back? Think about any other companies that have gone through this sort of transformation. Does the power lie in the board room or in the hands of the consumer?






